The Cost of Acquiring a Customer is Almost x5 Times That of Retaining One

Can you afford to waste resources on churn?

Get the most from each customer by offering maximum value to them.

They’re the core of your audience and will educate and guide your sales if given the attention and care they deserve.

Retention drives better ROI per customer, better cost per lead, better referral networks, better brand identity and “buzz”, and a pool of invested feedback.

Not to mention the business integrity of giving customers what you sold them on... a great experience!

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Until next time.

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— Saf

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